Reduce business costs with employee coaching
There are 11.7 million absence days lost a year in the U.K. due to stress, anxiety or depression*.
The average cost of poor mental health is £1205 for the private sector and £1551 for the public sector**. This accounts for absences and reduced productivity due to presenteeism. These costs will increase further if an employee leaves and you have lost productivity, recruitment and new employee training to factor in.
You can take a look at my summary of the UK Thriving at Work Report into the cost of ill mental health here.
How do I identify stress in an employee?
Did you know?
1 in 4 people don't disclose a mental health issue at work, as they feel there isn't support or guidance for doing so.
Added Value: Mental Health as a Workplace Asset Report, Mental Health Foundation and Unum, 2016.
Signs of workplace stress include:
| Physical signs | Mental signs | Behavioural signs |
| feeling constantly tired | poor concentration | poor time keeping |
|
repeated absences (e.g. colds and flus) |
difficulty in making decisions | unexplained absences |
| digestive disorders | poor critical thinking | unusual emotional outbursts |
| back pain | seems anxious or depressed |
poor performance
|
| chest pain | enjoying work less | |
| high blood pressure | social withdrawal | |
| increase in smoking, drinking or drug taking |
The solution to spiralling costs due to employee stress
Personal coaching for your employees will:
- improve health and wellbeing
- reduce stress
- rebuild confidence
- help overcome obstacles to success
- enable them to work towards career goals.
The positive effect of coaching on your business
- reduced costs due to absenteeism and presenteeism
- decreased staff turnover
- increased employee motivation, productivity and commitment
- less workplace stress.
"This is a business productivity issue which should be dealt with alongside other health and safety considerations. Creating a positive environment for mental health demonstrably costs less than failing to do so."
Nigel Carrington, Vice Chancellor, University of Arts, London.
So how does coaching work?
- Coaching sessions are normally based at your office, but this is flexible.
- Each session takes one hour and your employee will have a specific time-slot each week.
- Time slots are available between 9:30am and 12:30pm each weekday.
- Employees can be coached in person (Glasgow area), on the phone or via Skype.
What will my employees have to do during coaching?
We'll have honest conversations about personal issues. To get the most from coaching, employees will need to commit to the sessions and the process. We'll discuss what career goals they want to achieve, their strengths and weaknesses, obstacles that hinder them and how they can overcome them.
What to expect from your coach
- Coaching goals are set with your employee during the first meeting
- a plan is put in place for a minimum of eight sessions
- your employee will get support to reflect on their progress, to motivate them and constructively challenge them
- there's flexibility to change direction if required.
Confidentiality
Everything said and written between the employee and I is kept confidential and is stored securely. This is essential to build trust. Paper files are kept securely and digital files and communications are securely encrypted. I have a non-disclosure agreement available to protect the confidentiality of your organisation.
What is the return on investment?
In the Thriving at Work report commissioned by the UK Government, researchers Deloitte suggested that for every £1 employers invest in mental health interventions, £1.50 - £9 could be generated as a result.
Did you know?
The cost of poor mental health to the UK economy is £99bn. £42bn of that is borne by employers.
Thriving at Work Report, October 2017.
Free online coaching tools to support employees
Employees also get free access to an exclusive client area. This contains a variety of tools and exercises to support their progress, covering areas such as understanding yourself, goal-setting, cognitive behavioural therapy (CBT), problem solving and managing depression.
Employees can use their phone or tablet to submit exercises as they happen.
The advantages of using coaching tools:
- employees can track their progress over the weeks
- increased employee motivation as coaching tools are readily accessible
- employees achieve success through coaching. Clients who submit homework are far more likely to create success for themselves.
Who is your coach?
Susanne McCabe is a Mum to three young children. Whilst working part-time and experiencing serious illness within her family, Susanne experienced a long period off work with chronic fatigue. During this time, she re-examined her life and focussed on reducing her stress and finding a fulfilling life based on her values and goals.
In 2009, Susanne became an ICT Specialist with an enterprise company. This involved advising SMEs on how to generate business growth and reduce costs through ICT. She quickly built positive relationships and gained a reputation for her enthusiasm and client focus. It's these skills, experience and her caring, non-judgemental attitude that will help your employees overcome their stress and realise their potential.
Education
- Advanced Diploma in Life Coaching (with distinction), Coach Training Centre (accredited by the Association of Counsellors, Coaches, Psychotherapists and Hypnotherapists (ACCPH))
- Cognitive Behavioural Therapy course STEPS, Pacific Institute
- BEng(Hons) in Computer and Electronic Systems from the University of Strathclyde in Glasgow
- Diploma in Anatomy and Physiology, Scottish Centre for Complementary Medicine
- Diploma in Clinical Reflexology, Scottish Centre for Complementary Medicine
Experience
- Software development
- Software testing and quality assurance
- ICT consulting and support
- Market research and business development
- ICT Specialist
"The coaching sessions were not what I expected, they were much better. Susanne steered me through some tough, thought-provoking exercises with care and consideration. With her help, I managed to look at things objectively and realistically. I could not have asked for more or better guidance."
M McDougall, Glasgow
Contact Susanne about employee coaching
*Labour Force Survey 2015/2016. **Thriving at Work report, October 2017.