Reduce business costs with Business coaching

There are 11.7 million absence days lost a year in the U.K. due to stress, anxiety or depression*. 


The average cost of poor mental health is £1205 for the private sector and £1551 for the public sector**. This accounts for absences and reduced productivity due to presenteeism. These costs will increase further if an employee leaves and you have lost productivity, recruitment and new employee training to factor in.


You can take a look at my summary of the UK Thriving at Work Report into the cost of ill mental health here.

1 in 4 people don't disclose a mental health issue at work, as they feel there isn't support or guidance for doing so.

Added Value: Mental Health as a Workplace Asset Report, Mental Health Foundation and Unum, 2016.

How do I identify stress in an employee?

Signs of Stress in an Employee


  • feeling constantly tired
  • repeated absences (e.g. colds and flus)
  • digestive disorders
  • back or neck pain
  • chest pain
  • high blood pressure.


  • poor concentration
  • difficulty in making decisions
  • poor critical thinking
  • seems anxious or depressed.


  • poor time keeping
  • unexplained absences
  • unusual emotional outbursts
  • poor performance: mistakes, less commitment, procrastinating
  • enjoying work less
  • social withdrawal
  • increase in smoking, drinking or drug taking.


Personal coaching for your employees will:

  • improve health and wellbeing
  • reduce stress
  • rebuild confidence
  • help  overcome obstacles to success
  • enable them to work towards career goals.

"This is a business productivity issue which should be dealt with alongside other health and safety considerations. Creating a positive environment for mental health demonstrably costs less than failing to do so."

Nigel Carrington, Vice Chancellor, University of Arts, London.

A happier and more efficient workplace

Business benefits for your workplace include:

  • reduced costs due to absenteeism and presenteeism
  • decreased staff turnover
  • increased employee motivation, productivity and commitment
  • less workplace stress.

How does coaching work?

  • Coaching sessions are held by video call (Skype, Zoom, WhatsApp, Facetime) or by phone.
  • Each session takes one hour and your employee will have a specific time-slot each week.

What will employees do during coaching?

We'll have honest conversations about personal issues. To get the most from coaching, employees will need to commit to the coaching process and sessions. We'll discuss what career goals they want to achieve, their strengths and weaknesses, obstacles that currently hinder them (e.g. stress, anxiety or depression) and how they can overcome them.

What to expect from your coach

  • Coaching goals are set with your employee during the first meeting
  • a plan is put in place for a minimum of eight sessions
  • your employee will get support to reflect on their progress, to motivate them and constructively challenge them
  • there's flexibility to change direction if required.


Everything said and written between the employee and I is kept confidential and is stored securely. This is essential to build trust. Paper files are kept securely and digital files and communications are securely encrypted. I have a non-disclosure agreement available to protect the confidentiality of your organisation.

What is the return on investment?

In the Thriving at Work report commissioned by the UK Government, researchers Deloitte suggested that for every £1 employers invest in mental health interventions, £1.50 - £9 could be generated as a result. 

Did you know?

The cost of poor mental health to the UK economy is £99bn.

£42bn of that is borne by employers.

Thriving at Work Report, October 2017. 

Free online tools to support employees

Employees also get free access to an exclusive client area. This contains a variety of tools and exercises to support their progress, covering areas such as understanding yourself, goal-setting, cognitive behavioural therapy (CBT), time management, problem solving and managing anxiety and depression.


Employees can use their laptop, phone or tablet to submit exercises.


The advantages of using coaching tools:

  • employees can track their progress over the weeks
  • increased employee motivation as coaching tools are readily accessible
  • employees achieve success through coaching. Clients who do coaching exercises are far more likely to achieve their coaching goals.

Who is your coach?

Susanne McCabe is a Mum to three children. Whilst working part-time and experiencing serious illness within her family, Susanne experienced a long period off work with chronic fatigue. During this time, she re-examined her life and focused on reducing her stress and finding a fulfilling life based on her values and goals. 


In 2009, Susanne became an ICT Specialist with an enterprise company. This involved advising SMEs on how to generate business growth and reduce costs through ICT. She quickly built positive relationships and gained a reputation for her enthusiasm and client focus. It's these skills, experience and her caring, non-judgemental attitude that will help your employees overcome their stress and realise their potential.


  • Advanced Diploma in Life Coaching (with distinction), Coach Training Centre (accredited by the Association of Counsellors, Coaches, Psychotherapists and Hypnotherapists (ACCPH))
  • Cognitive Behavioural Therapy course STEPS, Pacific Institute
  • BEng(Hons) in Computer and Electronic Systems from the University of Strathclyde in Glasgow
  • Diploma in Anatomy and Physiology, Scottish Centre for Complementary Medicine
  • Diploma in Clinical Reflexology, Scottish Centre for Complementary Medicine


  • Software development
  • Software testing and quality assurance
  • ICT consulting and support
  • Market research and business development
  • ICT Specialist

"The coaching sessions were not what I expected, they were much better. Susanne steered me through some tough, thought-provoking exercises with care and consideration. With her help, I managed to look at things objectively and realistically. I could not have asked for more or better guidance."

M McDougall, Glasgow

*2016 UK Labour Force Survey **2017 UK Thriving at Work Report